Terms of Service

1. Introduction

By creating an aiXplain account, using the Services, or agreeing to the Terms via signature or electronic consent, you hereby acknowledge that you have read and understood the Terms and agree to comply with and be bound by these Terms. If you do not accept the Terms, you shall not access, browse or use the Site or the Services. Please read the Terms carefully before using the Services.

We may modify these Terms (including any Policies) at any time by posting a revised version via the Services or by otherwise notifying you in writing. The modified terms will become effective upon posting or, if we notify you by email, as stated in the email message. By continuing to use the Service after the effective date of any modifications to these Terms, you agree to be bound by the modified terms. It is your responsibility to check the Services regularly for modifications to these Terms.

2. User Accounts, Registration, and Teams

To access and use the Service, you must create an account by providing accurate and complete information. When creating an Account, you acknowledge that: (i) it is your responsibility to ensure that your password remains confidential and secure. You will be solely responsible and liable for any losses, damages, liability and expenses incurred by us or a third party, due to any unauthorized usage of the account by either you or any other User or third party on your behalf; (ii) undertake to promptly notify us in writing if you become aware of any unauthorized access or use of your Account and/or any breach of these Terms; (iii) your account can become managed by a representative of the entity that owns or controls the email address domain with which your Account was created or registered.

Upon registration, an aiXplain team ("Team") is automatically created and is associated with your Account. The creator of a Team is automatically assigned as the Team owner ("Owner"). You may assign administrators ("Admins") to the teams you have created after account registration. The Admin(s) of Teams are, severally and jointly, deemed as the authorized representatives of the User.

3. AI Assets and Service

"AI Assets" including but not limited to datasets, corpora, models, pipelines, and benchmarks. We provide users with a hosted environment and marketplace to develop, manage, benchmark, experiment, and deploy AI Assets. AI Assets may be provided by third party suppliers through the Platform ("Suppliers"). Each Supplier may require you to comply with its terms and conditions. By purchasing access to or otherwise utilizing AI Assets provided by Suppliers, you agree to fully comply with any and all terms and conditions imposed by such Suppliers.

4. License Grant and Intellectual Property

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes. You may not use the Service for any other purposes or in any manner that is not expressly permitted by these Terms.

The Service, including all content, features, and functionality, is the property of aiXplain or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, modify, distribute, reverse engineer, reverse assemble, or create derivative works based on the Service without our prior written consent.

5. User Conduct

You agree to use the Service in compliance with all applicable laws and regulations. You are prohibited from using the Service to engage in any illegal, fraudulent, or harmful activities, or to upload, transmit, or store any content that is unlawful, harassing, defamatory, or otherwise objectionable.

6. Credits and Payments for Services

"Credit" is a virtual token, with no cash value. "Credit" is the main form of transaction for the Services. Your right to use Credits is a limited, personal, revocable license issued to you by aiXplain under these terms. Credits do not have any value in real currency, cannot be substituted for real currency, does not earn interest, and cannot be redeemed or refunded for real currency or anything else of value.

Credits are available for purchase at a price that aiXplain determines and may change. Any and all payments are non-refundable except as required by applicable law.

7. Termination of Service

We reserve the right to suspend or terminate your access to the Service, without notice and in our sole discretion, if you violate these Terms or engage in any activities that we deem harmful to the Service, other users, or any third party. Upon termination of your access to the Service, your right to use the Service will immediately cease.

8. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. AIXPLAIN, ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE SERVICE WILL FUNCTION UNINTERRUPTED, BE ERROR-FREE, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AIXPLAIN, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE. IN NO EVENT SHALL AIXPLAIN'S AGGREGATE LIABILITY EXCEED US $100,000.

9. Indemnification

You agree to indemnify and hold harmless aiXplain and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to your use of the Service or any violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions, and both parties agree to jurisdiction in the state and federal courts of Santa Clara County, California.

11. Dispute Resolution and Arbitration Agreement

This Dispute Resolution and Arbitration Agreement shall apply if you (i) reside in the United States; or (ii) do not reside in the United States but bring any claim against Company in the United States.

Prior to initiating an arbitration, you and Company each agree to notify the other party of the dispute and attempt to negotiate an informal resolution to it first. YOU AND COMPANY MUTUALLY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS WILL BE SETTLED BY BINDING ARBITRATION.

JURY TRIAL WAIVER. YOU AND COMPANY ACKNOWLEDGE AND AGREE THAT WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AS TO ALL ARBITRABLE DISPUTES. NO CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS.

12. Contact Information

If you have any questions or concerns regarding these Terms or the Service, please contact us at