Privacy Policy

Scope

aiXplain, Inc. ("aiXplain", "we", "us" or "our") understands that privacy is important to you, and we want to be transparent about how information about you is collected and used. aiXplain is committed to protecting your privacy, and ensuring you are fully informed of how we use your data. This Privacy Policy ("Policy") describes our privacy practices for information we collect about you by our website and services (the "Site").

Information Collected by Us

Registration and Customer Support

You may provide us with information about you when you complete our web forms, apply for a job, request a demonstration of our services, visit our Site, respond to an advertisement, or contact us for information. During such processes, we collect personal information about you. For example, we may collect your name, company name, address, email, phone number, position, or title. We may also collect other public and third party information about you to supplement the information we hold.

Our Websites and Use of Cookies

We use information-gathering tools, such as cookies, to collect information as you navigate our Site. Through such tools, we receive and store information about how you use our Site. For example, we receive information that your browser or device sends to us whenever you visit our Site, including your internet protocol (IP) address, browser type, version, language and time zone settings, browser plug-in types, operating system, and type of device you are using.

The information we receive through cookies and similar technologies may be associated with you, depending on the website you are using. In addition, third parties may be able to collect information about your online activities when you use our Site using cookies or other technologies.

Choice to Not Provide Personal Information

You can choose not to provide us with your personal information, but if you do not provide us with your personal information when we request it, we may not be able to provide you with the Site or information about our services that you desire to receive.

Use of the Information Collected by Us

We may use the information we collect about you to:

Provide you site content

Operate and improve our Site

Personalize our Site and communications to your likely interests and needs

Conduct market research about our current and potential customers

Send you information by email about us and our services, new releases, special offers, and similar marketing information

Contact you via telephone to discuss our services and related offers

Combine information we collect about you with other public or private information sources

We will only use your personal information for marketing purposes with your explicit written consent. You can withdraw your consent at any time.

Sharing Information Collected by Us

We work with companies that provide services or help support our business. These companies may provide Site and data hosting services on our behalf. These companies may have access to your personal information. We may also share your personal information:

When required to provide information in response to a subpoena, court order, or applicable law

When we have a good faith belief that disclosure is necessary to prevent or respond to fraud, defend our Site, or protect property and security

To the extent necessary to meet lawful requests by public authorities, including national security or law enforcement requirements

If we merge with or are acquired by another company, your information may be one of the assets transferred

When you consent to the sharing

We implement at least industry standard administrative, technical, and physical security controls designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely effective and we cannot ensure or warrant the security of your personal information.

Cross-Border Data Transfers

Your personal information may be transferred to and stored in the United States, or transferred to other countries where the companies we work with to help us run our business are located. You authorize us to transfer your personal information across national borders. When we transfer your personal information, we will take appropriate steps to ensure your privacy rights continue to be protected.

European Union Data Protection

Residents in the European Union are entitled to certain rights with respect to personal information that we hold about them under the General Data Protection Regulation (GDPR):

Right of Access and Portability — The right to obtain access to your personal information and to receive it in a commonly used format

Right to Rectification — The right to obtain rectification of inaccurate or incomplete personal information

Right to Erasure — The right to obtain erasure of your personal information in certain circumstances

Right to Restriction — The right to restrict processing of your personal information in certain circumstances

Right to Object — The right to object to processing of your personal information for direct marketing purposes

If you need further assistance regarding your rights, please email us at privacy@aixplain.com.

Your Rights With Respect to Your Personal Information

We take reasonable steps intended to ensure that your personal information we collect is accurate, complete, and current. For our Site, the following describes your options for managing cookies:

Required cookies — Necessary to enable the basic features of our Site. There is no option to opt out of these cookies.

Functionality cookies — Allow us to analyze your use of our Site to evaluate and improve our performance. To learn more about controlling functionality cookies, visit aboutcookies.org.

Opting-Out of aiXplain Communications

You may opt out of receiving communications by unsubscribing to the mailings you no longer desire. To unsubscribe, please follow the "Unsubscribe" instructions contained within the mailing, or send an email to privacy@aixplain.com with "Unsubscribe" in the body.

Children's Privacy

Our Site is intended for a general audience and is not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.

Changes to This Privacy Policy

Occasionally, we may change or update this Privacy Policy. For new users, such changes will become effective upon posting. For existing users, the changes and updates will become effective 30 days after posting and where appropriate may be notified to you by email.

Questions or Concerns

If you have any questions related to this Privacy Policy, please contact us:

aiXplain, Inc.
3031 Tisch Way #80
San Jose, CA 95128
United States

Email: privacy@aixplain.com