AI agents for telecom customer care
aixplain lets telecom operators run customer care agents that answer subscribers and staff in Arabic and English, draw on the operator’s own systems and stay within the rules set for them. Agents run in our cloud or on the operator’s own servers, on the model you choose, and every run is checked, recorded and answers to an owner.
Arabic first, English second
Staff look up policies, bundles, billing and account services straight from the operator’s own systems, in Arabic first and English second. On the operator’s own servers, agents run inside its governance and data perimeter, and no user data leaves the country.
Connected to your systems
Add your own data, tools or APIs next to 1,000+ models and tools. You decide which sends, spends or connections need a person’s Allow.
Rules on every reply
Inspectors check each input and output for personal data, jailbreaks, unsafe content or hallucinations, and edit or stop any reply that breaks a rule.
Visible at any scale
A dashboard shows every run and whether it passed your policies. Every run’s cost shows in its trace, and budgets apply per workspace, key or model.