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Customer follow-up agent needs you3 replies from Monday’s run wait for your approvalReview

Distributor support agent and portal widget

Build a support agent for our distributors, grounded in the product docs, with order status from Postgres, and a chat widget for the portal.

Koder · Writing portal-widget.tsx

Created support-agent.ts

Connected orders-db (read only)

portal-widget.tsx

Koder
What should we build?
Ask Koder
BuildAutoWhere Koder runsaixplain cloudFrankfurt regionArdavell Riyadh data centerYour servers · air-gappedThis computerIn the Desktop app
Koder plans, writes and tests the code. You review every change.

            
            
Good morning, Maya
What can I take on today?
Let’s pick up the Q3 pipeline reviewYesterday · 3 of 5 regions doneContinueYour Monday follow-ups ran at 8:043 replies drafted · yours to approveReviewI drafted your board updateDone at 7:40 · yours to approveReviewYour 10:30 with Kestrel EnergyIn 2 hours · I can brief you firstPrep me
I can draft the Vantage Cloud pushback emailFrom the 4 clauses I flagged. You approve before it sends.StartI can check contracts for auto-renewals every MondayNeeds read access to Drive. I’ll list anything renewing in 90 days.StartI can turn this review into a contract agentSaves the steps so anyone in Ardavell can run it.Start





  

    Back to chat
    
General
Default project. New chats start here unless you pick another.

    

    

      
      
Vantage-Cloud-MSA.pdfPDF · 42 pages · added todayUsed in 1 chat

      
Ardavell pricing 2026.xlsxSpreadsheet · added Sep 18Used in 3 chats

            
Board update draft.docxFrom "Board update draft" · today 7:40Made by Omni
Vantage Cloud pushback emailFrom "Vantage Cloud contract review" · sent 09:14Made by Omni
Contract playbook12 documents · kept up to date from DriveShared

      
    

    
    

      
General

      
Flag anything that auto-renews or raises prices. Replies go out from maya@ardavell.co, and nothing is sent without approval.

      
MemoryAgents store lessons relevant to this projectView and edit · 6 lessons
What agents remember in this project. Edit a lesson to correct it, or remove it and agents stop using it.
Flag anything that auto-renews for more than a year, even if the notice period is long.
Learned by Contract review agent · from “Vantage Cloud contract review” · Today
Maya approves customer replies herself. Sam approves for Dunewell Logistics.
Learned by Customer follow-up agent · from “Customer follow-ups this week” · Sep 22
Board updates lead with risks, then decisions, then numbers. Keep them under one page.
Learned by Omni · from “Board update draft” · Sep 19
Kestrel Energy prefers calls to email for anything about pricing.
Learned by Omni · from “Kestrel Energy renewal brief” · Sep 18
Use the 2026 price sheet, not the 2025 one, for all quotes.
Learned by Omni · from “Q3 pricing sheet cleanup” · Sep 15
Leave closed-lost deals out of the pipeline brief.
Learned by Omni · from “Weekly pipeline brief” · Sep 12

      
Who can use itEveryone in ArdavellChange

      
Default projectNew chats start here

      
The default project can be renamed but not deleted.

    

  



            

            




  

    
Monitor
Every agent run: what it did, how it ended, what it cost.

    
Distributor support agentAll agentsThis month

    

    
Agent inventory124 agents in Ardavell, each with an owner · 118 ran this month · 6 idle for 30 days or more. Their owners get a nudge to keep or retire them.

    
Runs a dayFinishedFlagged by inspectors
Sep 1Sep 12Sep 22

    
Runs by channel

    
RunsLatest first · every agent

      
TimeAgentChannelOutcomeGovernanceDurationCredits

      
Showing 10 of 2,418,306 runs

    

      
What it calls on

      
Governance

        
Inspector edited the answerWorkspace rule, same as Omni83

        
Stopped and sent to a personOrder not found or refund asked49

        
Rate limit reached, recovered6,000 runs an hour27

    

  





  

    
Schedules
Work that runs on its own, on a schedule or when something happens.

    
Everything in Ardavell is pausedNo agent or trigger runs until someone resumes it · paused by Maya Chen, just now

    
Customer follow-up agent ran in your chat Monday at 8:045 follow-ups found, 3 replies drafted. They wait for your approval before anything is sent.

    
All schedules

    
Customer follow-up agentEvery Monday at 8:00Needs youRan in your chat MondayNext: Monday, Sep 28
Weekly pipeline briefEvery Monday at 16:00 · posts to SlackActiveSent Monday after approvalNext: Monday, Sep 28
Support triage agentWhen a ticket is marked urgentRunning nowStarted 30 s agoOn every urgent ticket
Supplier scanEvery day at 7:30FailedGoogle Drive disconnectedReconnect to resume
Renewal brief agent90 days before a renewalPausedPaused by Priya NairResume any time

    
Activity

    
Today
Supplier scanFailed: Google Drive disconnected. Nothing was changed.7:30
Support triage agentTagged 4 tickets urgent and escalated 1 to Dana Brooks.6:12
Yesterday
Weekly pipeline briefDrafted the brief. Maya approved it and it was posted to #sales.16:00
Renewal brief agentPaused by Priya Nair.11:40
Customer follow-up agentRan in your chat. Found 5 follow-ups and drafted 3 replies. Waiting for your approval.8:04
Supplier scanChecked 184 invoices and found 11 exceptions.7:30

  




Marketplace
Search the MarketplaceMost popular
New models
See all new
Claude Opus
Model by Anthropic · added this week
Deep reasoning for long documents, analysis and code. Ready for Omni and every agent in Ardavell.
5 credits per 1M input tokens
GeminiModel by GoogleLong context and strong multimodal understanding.QQwenModel by AlibabaOpen-weight reasoning and code in many languages.DeepSeekModel by DeepSeekReasoning and code at a low cost per run.
ModelsSee all
GPTModel · OpenAI
General purpose model for chat, writing and tools.
2.5 credits per 1M input tokens
GeminiModel · Google
Long context and strong multimodal understanding.
1.25 credits per 1M input tokens
MistralModel · Mistral
Fast, efficient model with strong European language support.
2 credits per 1M input tokens
DeepSeekModel · DeepSeek
Reasoning and code at a low cost per run.
0.3 credits per 1M input tokens
Groq in KSAModel provider · Groq
In-region inference hosted in Saudi Arabia.
From 0.6 credits per 1M tokens
ElevenLabs voicesModel · ElevenLabs
Natural text to speech in 30+ languages.
0.4 credits per 1K characters
Integrations and toolsSee all
NotionIntegration · Notion
Read and update pages and databases.
0.01 credits per 1K requests
GitHubIntegration · GitHub
Read repos, open issues and pull requests.
0.01 credits per 1K requests
JiraIntegration · Atlassian
Create and update issues and sprints.
0.01 credits per 1K requests
AirtableIntegration · Airtable
Read and update bases and records.
0.01 credits per 1K requests
Google DriveIntegration · Google
Search, read and file documents.
0.01 credits per 1K requests
FirecrawlTool · Firecrawl
Turn any website into clean, structured data.
0.01 credits per request

            

  

    Back to chat
    
Add tools
From your Library, the Marketplace or your own. Every tool you add is something new Omni can do.

    
Search tools, skills, models and agentsMost popular

    
AllIn your Library · 2ToolsSkillsModelsAgents

    
In your Library

    
GmailRead threads and draft replies. You approve every send.Connected
Google CalendarSee meetings so it can brief you before them.
HubSpotRead the pipeline and log follow-ups.Connected

    
From the Marketplace

    
SlackPost updates and answer in threads
SalesforceRead and update records
NotionSearch and write pages
ZendeskTriage and reply to tickets
JiraCreate and update issues
GitHubRead repos and open pull requests
PostgreSQLQuery a Postgres database
AirtableRead and update bases

  

  

  



Members
People and groups in Ardavell, what each can use, and how much.
Admins set the groups. A person can use what their groups can, plus anything added here.
MCMaya ChenAdmin · Sales, Leadership386 of 2,000 credits
Sales×Leadership×
Everything Sales can use×Claude Opus×
2,000a month
60 runsan hour
Ask an admin for more
OHOmar HaddadDeveloper · Engineering1,240 of 5,000 credits
Engineering×
Everything Engineering can use×Koder×
5,000a month
300 runsan hour
Fall back to Qwen
LPLina ParkAdmin · Finance204 of 2,000 credits
Finance×Leadership×
Everything Finance can use×
2,000a month
60 runsan hour
Ask an admin for more
DBDana BrooksDeveloper · Support, Engineering980 of 5,000 credits
Support×Engineering×
Everything Engineering can use×Koder×
5,000a month
300 runsan hour
Fall back to Qwen
PNPriya NairMember · Sales212 of 1,000 credits
Sales×
Everything Sales can use×
1,000a month
60 runsan hour
Stop and tell the person
SOSam OrtizMember · Sales58 of 1,000 credits
Sales×
Everything Sales can use×
1,000a month
60 runsan hour
Stop and tell the person
Members
People and groups in Ardavell, what each can use, and how much.
A group’s limits are shared by everyone in it. A person’s own limit applies first.
ENEngineering64 people141,200 of 160,000 credits
Omar Haddad×Dana Brooks×62 more×
Koder×Distributor support agent×Claude Opus×DeepSeek×Qwen×Python Sandbox×
160,000a month
6,000 runsan hour
Fall back to Qwen
SASales38 people74,300 of 90,000 credits
Maya Chen×Priya Nair×Sam Ortiz×35 more×
Customer follow-up agent×Contract review agent×HubSpot×Gmail×Qwen×
90,000a month
2,000 runsan hour
Stop and tell the person
FIFinance12 people38,900 of 50,000 credits
Lina Park×11 more×
Deal desk agent×Invoice export agent×QuickBooks×Qwen×
50,000a month
600 runsan hour
Ask an admin for more
LELegal9 people31,600 of 40,000 credits
9 people×
Contract review agent×Claude Opus×
40,000a month
300 runsan hour
Ask an admin for more
SUSupport22 people26,400 of 40,000 credits
Dana Brooks×21 more×
Support triage agent×Zendesk×DeepSeek×
40,000a month
1,200 runsan hour
Fall back to Qwen
LDLeadership6 people4,100 of 10,000 credits
Maya Chen×Lina Park×4 more×
Everything in the Library×Claude Opus×
10,000a month
120 runsan hour
Ask an admin for more
API keys
Keys that other apps use to call what Ardavell shares. Each key has a creator, people who can see it, and its own permissions and limits.
PAPortal appax_live_7f3c…a91eRevealShared · created by Omar Haddad · last used 2 min ago41,200 of 60,000 credits
Engineering×
Distributor support agent×Orders database×
Shared
Use onlyruns them, reads results
60,000a month
5,000 runsan hour
Hand the chat to support
Sep 3 by Omar HaddadRevoke
CPCI pipelineax_live_2b8d…0c47RevealShared · created by Omar Haddad · last used 1 hour ago3,900 of 10,000 credits
Engineering×
Every agent Engineering owns×
Shared
Use and editalso changes instructions, tools and versions
10,000a month
300 runsan hour
Stop and tell the owner
Aug 20 by Omar HaddadRevoke
ZAZendesk appax_live_e41a…5d02RevealShared · created by Dana Brooks · last used 4 min ago274 of 2,000 credits
Support×Engineering×
Support triage agent×Zendesk×
Shared
Use onlyruns them, reads results
2,000a month
600 runsan hour
Stop and tell the owner
Aug 28 by Dana BrooksRevoke
MKMaya’s keyax_live_9c06…b7f3RevealPersonal · created by Maya Chen · last used yesterday96 of 500 credits
Only Maya Chen×
Everything Maya Chen can use×
Personal
Use and editalso changes instructions, tools and versions
500a month
60 runsan hour
Stop and tell the owner
Sep 21 by Maya ChenRevoke
FSFinance share syncax_live_51fd…2e8aRevealShared · created by Lina Park · last used 41 days ago0 of 500 credits
Finance×
Invoice export agent×QuickBooks×
Shared
Use onlyruns them, reads results
500a month
10 runsan hour
Stop and tell the owner
Aug 1 by Lina ParkRevoke
Billing
Ardavell is prepaid. One credit is one dollar.
137,600credits leftScale plan · 64 seats · renews Oct 1
Add credits
$100$500$1,000
Mastercard ending 2214
Plan and payment
PlanScale · $75 a seat a month · 64 seats, each with monthly creditsChange
Auto top-upWhen credits drop below 10,000, add 50,000
Payment methodMastercard ending 2214 · expires 08/28Change
InvoicesSent on the 1st to finance@ardavell.coView all
Profile
You, across every workspace you’re in.
MCMaya Chenmaya@ardavell.co · Admin in ArdavellChange photo
You
NameMaya ChenEdit
LanguageEnglish · Omni answers in Arabic when you write in ArabicEdit
AppearanceMatch the systemEdit
Sign-in and security
Sign-inGoogle single sign-on · maya@ardavell.co
Two-step verificationAn authenticator app, asked on new devices
Where you’re signed inThis Mac · iPhone · Chrome on WindowsSign out the others
Notifications
Yours, for every workspace you’re in. Choose what reaches you, and where.
AArdavellIn appEmailSlack
Approvals waiting for youSomething an agent wants to send, spend or change
Schedules that failA schedule you own couldn’t run
Inspector flagsAn inspector stopped a run on an agent you own
BudgetsAn agent, group or person you manage reaches 80% of its budget
Shared with youSomeone shares an agent, skill or file with you
Weekly summaryWhat your agents did, what they cost, what they caught
PPersonalIn appEmailSlack
Approvals waiting for youSomething an agent wants to send, spend or change
Schedules that failA schedule you own couldn’t run
Credits running lowLess than 10 credits left
General
Your workspace, and where it runs.
Workspace
NameArdavellEdit
Default languageEnglish · Arabic answers when asked in ArabicEdit
Where it runs
Ardavell runs where you open it. On the web, that’s aixplain cloud. In the Desktop app, it’s your computer. On your own servers, it’s there.
aixplain cloudYou’re here now · Frankfurt regionCurrent
Ardavell Riyadh data centerYour servers · air-gapped · connected Sep 2Open
This computerOpen Ardavell in the Desktop app to work on your machineGet the app
Each agent picks where it’s deployed, in its Setup. Omni and Koder pick theirs under the composer.
Policies
The rules every agent follows, and who can use what, for everyone in Ardavell.
What Omni can use
LibraryEverything in the Library, within each item’s limits
MarketplaceFinds public skills, tools, agents and models when one would do the job better
Ask before using something newOmni asks for approval before using anything new
Code executionRuns code in a sealed space with no access to your systems, erased after every task
Rules every agent follows
The written policy guides every agent, Omni included. Built-in inspectors check every run against it. Custom inspectors live on each agent.
Written policyGuides every answer · updated Sep 18 by Lina ParkDraft replies to customers, never send them without the account owner’s approval. Never share contract values outside the account team. Send any discount above 15% to the deal desk before it reaches a customer.Edit
Prompt injection guardChecks what comes in and stops the run · 14 this month
PII redactionRemoves personal data before it reaches a model · 188 this month
Hallucination guardChecks every answer against its sources and retries · 57 this month
Brand guidelinesChecks every answer against your brand guide and edits it · 53 this month
Pause
Pause the whole workspaceStops every agent and schedule in Ardavell at once, until someone resumes it
Policies
The rules every agent follows, and who can use what, for everyone in Ardavell.
Search 1,000+ agents, models and tools…TypeAll typesAgentsModelsTools
Defaults for every new agent500 credits a month · approval before anything leaves aixplain · the owner gets a nudge after 30 idle daysEdit
CFCustomer follow-up agentAgent by Maya Chen · Sales · 2,000 credits a month
Sales×
120 runsan hour
2,000 creditsa month
Stop and tell the owner
DSDistributor support agentAgent by Omar Haddad · Workspace, and portal customers · 80,000 credits a month
Workspace×Portal customers×
6,000 runsan hour
80,000 creditsa month
Hand the chat to support
CRContract review agentAgent by Maya Chen · Legal, Sales · 8,000 credits a month
Legal×Sales×
60 runsan hour
8,000 creditsa month
Stop and tell the owner
DDDeal desk agentAgent by Lina Park · Finance · 1,000 credits a month
Finance×
No limitan hour
1,000 creditsa month
Stop and tell the owner
STSupport triage agentAgent by Dana Brooks · Support · 2,000 credits a month
Support×
600 runsan hour
2,000 creditsa month
Stop and tell the owner
RBRenewal brief agentAgent by Priya Nair · Priya Nair, Sam Ortiz · 500 credits a month
Priya Nair×Sam Ortiz×
No limitan hour
500 creditsa month
Stop and tell the owner
IEInvoice export agentAgent by Omar Haddad · Only Omar Haddad · 500 credits a month
Omar Haddad×
No limitan hour
500 creditsa month
Stop and tell the owner
Claude OpusModel by Anthropic · Whole workspace · 60 runs an hour
Whole workspace×
60 runsan hour
No budget
Falls back to Qwen
DeepSeekModel by DeepSeek · Engineering · 40,000 credits a month
Engineering×
No limit
40,000 creditsa month
Stop and tell the person
QQwenModel by Alibaba · Engineering, Sales · 6,000 runs an hour · 90,000 credits a month
Engineering×Sales×
6,000 runsan hour
90,000 creditsa month
Falls back to DeepSeek
Web ScraperTool by aixplain · Whole workspace
Whole workspace×
No limit
No budget
Stop and tell the person
Python SandboxTool by aixplain · Whole workspace · 30 runs an hour
Whole workspace×
30 runsan hour
No budget
Stop and tell the person
MistralModel by Mistral · Off for everyone
No limit
No budget
Stop and tell the person
Usage
Who uses what across the workspace this month, and how it stands against budget.
Sep 1 to Sep 22
Spent this month312,400credits
Left137,600of 450,000 · 8 days to go
Month-end forecast430,000within budget
69% of the monthly budget used · forecast 96%
CreditsOmniYour agentsKoder
Sep 1Sep 12Sep 22
By group
By person

            

              
              Vantage-Cloud-MSA.pdfAsk Omni
              
              
              
              
In General·Where Omni runsaixplain cloudFrankfurt regionArdavell Riyadh data centerYour servers · air-gappedThis computerIn the Desktop app